Pengame app support
Contact
Email admin@chatboo.app for help, privacy requests, corrections or rights concerns. Include your device, app version, battle and timestamp where relevant. Do not send passwords or identity documents. CHATBOO PTY LTD operates Pengame’s iPhone, iPad and Android apps covered here.
Watch or read
On iOS 0.1.1 (36), choose Set up in-app playback to review the system tracking request, or choose Watch on YouTube to open the original video in YouTube or your browser. Refusing or restricted tracking leaves lyrics, saved moments, accounts and voting available. Selecting a lyric updates the external video timestamp. Android and earlier iOS 0.1.1 builds load the embedded YouTube player when you open a battle. The catalogue has 46 battles with full timed transcripts. F-DON’s first round against TRAPPY also includes explanations. Close player removes an embedded player; Load player or a lyric/resume action can reopen it when permission allows. Provider age, account and regional restrictions may apply.
Accounts and votes
Browsing, playback and reading do not require an account. To vote, create an email/password account and verify your email. You can change or withdraw your vote while its poll is open. Community votes are separate from official event results; one account has one effective vote per published performed round. Full-battle transcript tracks do not have round polls. Sign in or manage your account from Settings. Use Forgot password to recover access.
Delete your account
In Settings, open Account, choose Delete account and confirm. This removes your account, profile, photos, linked comments, reports and votes, including votes in closed polls, and updates totals. Local saved battles and moments remain until you remove them. If you cannot sign in, contact admin@chatboo.app from the account email for help. See Privacy for retention and processing details.
Saved data
Saved battles, lyric moments, theme and playback positions stay on your device. Thumbnails are cached for up to 24 hours, up to 64 images, and reused while the player loads or is closed. Saved battles, moments and positions do not sync between devices. Use your device’s app-storage controls or delete the app and its data to remove local choices. Device backups or transfers may retain copies. This does not erase information Google already received.
Audience and content
Ages 18 and over. Strong language and adult themes. Videos, lyrics and branding remain with their rightsholders. Notes are editorial interpretations unless labelled artist-confirmed; battle allegations are performance claims, not verified biography. Contact CHATBOO with corrections or rights concerns.
Comments
Sign in with a verified account to submit comments or report a comment or author. Comments appear publicly only after review; your submissions show Awaiting review until then. Delete removes your own comment. Block author hides that author’s comments on this device; Unblock authors clears the list. For moderation concerns, contact info@pengame.co.uk.
Profile
In Settings → Account, sign in, choose a username and an optional photo, then save. Names and photos appear beside comments after review. You can change your profile or remove your photo from Account.